Dear Jess Smith of Coalinga, CA

Jess, you just sent Ooine.com an email via our contact form as follows.

I was just notified by MajicJack that my subscription had expired, although I ordered the service for three years.  Please correct your error.  See below. Order No.:  [REMOVED TO PROTECT THE MORONIC] Reference ID:  [REMOVED TO PROTECT THE MORONIC] Total magicJacks [...]

Magic Jack Charges Credit Card and then Claims Ignorance

We have recently been receiving complaints from Magic Jack users that Magic Jack “accidentally” charges credit cards and then claims ignorance.  Contacting customer support will generate blank stares and no record of such charges.

We have selected two recent customer comments.  You decide what’s going on here.

Reader Ann Marie writes:

BEWARE OF CREDIT [...]

Magic Jack Customer Service Phone Number

Still having trouble with MagicJack? Here are their support phone numbers.

Main Office: (561) 594-2140 – you can apparently only leave a message

Support: (281) 404-1551 – open from 11am to 8pm EST

You can also access support via online chat at their site:

http://www.magicjack.com/9/customercare.asp

I stopped using Magic Jack 1 day after I [...]