January 29, 2009 11:01am by swood | 
Still having trouble with Magic Jack? Here are their support phone numbers.
Main Office: (561) 594-2140 – you can apparently only leave a message
Support: (281) 404-1551 – open from 11am to 8pm EST
You can also access support via online chat at their site:
http://www.magicjack.com/9/customercare.asp
I stopped using Magic Jack 1 day after I started, so I’m just posting this to help others.
I cannot get to a live agent. Running win 7 and it keeps deactivating magicjack but tells me I need to contact mj tech sup. Please call me 918 336-4007 or my mj # 918 895-1290
KAT THAT”S BECAUSE THERE IS NO LIVE AGENT IT”S A LIE!!
i HAVE WINDOWS 7 ALSO, i HAVE NOT PROBLEM.
THE ONLY SUGGESTION IS. CLEAR EVERYTHING AS FAR AS MAGIC JACK. START AGAIN. IF YOU HAVE CONNECTED THE MAGICK JACK UNIT CORECTLY, YOU WILL SEE THE PROGRESS OF SUCH LOADING
ON THE SCREEN…and the icon gor magic jack will show on
your p.c. creen…( Now I am talking about desk top computer.
I do not know about a lap one…
hope it helps
if i recalled was automatic, and it took about 5 minutes or so..
I would like to now ho got my phone block I can not call no one lou
I bought a magic jack at radio shack after I pluged it in it will not com up on the screen Ican not find what is wrong
I stop using my magic jack phone one year ago, now I want to reactivate the account but it doesn’t appear in the sistem no more, does any one know what should I do…
I have the same problem. If you find a solution, please let me know.
First you have the special shor wire I think is called
UBS? this goes to the computer one end the other to the magic jack, and then the wire long, to the telephone line..
If all this is correct, the only thing is that remember, at the end of the year when you started, you have to pay the
$19.00 or what ever it is, I think I pay $19.99 or 18.99..
Hope this will help
I purchased Magicjack Sat. It took till Sun nite to be up and running. It was off Mon am, all day, cant get a live person, Tues sat on chat w/ 3 diff agents for 5 hours! Finally I thought. Next morn, its out. I sit on chat 3 hours! I was cut off. I think on purpose. They had my cell # and never called me. Im taking it back to Radio Shack tomorrow, and I need to call a comp Geek MJ agents had me change settings and Iv lost Tigerjet. Anyone know how to get it back? After disabled, it dissappeared and we cant fingd it anywhere.
name mispelled
Two days ago I lost my contacts…(not because there is no reason for this) as I can recover??? … I have no copy and are important to me?
“contacts list is empty”…
Thanks
YES THE STUPID INVENTOR OF MAGIC JACK AND YOUR STUPID CUSTOMER SERVICE PLUS THIS LIVE AGENT BS IS JUST THAT!!!!!!!!!!!! TRIED TO EM U OVER AND OVER AGAIN,NONE OF YOU GET BACK! MR.INVENTOR I”M NOT LIKE THE REST OF THE PEOPLE GIVN FEED BACK ON THIS SHIT,YOU HAVE COME ACROSS A DARK FULL BLOODED WITCH OF EGYPT WITH THAT IS MY GOD KING TUT/GODDESS ISIS THAT MEANS THEY WILL BE COMING YUR WAY CREEP =”S YOU FALLETH UNDER CURSES OF THE PHARAOHS YOU WILL SOON SEE PLUS I DEAL WITH SACRED SORCERY OF MAGIK,SPIRITUALY YOU SHALL DIE…………………………………… FOR DOING PEOPLE WRONG FN CREEP! MY GODS ALREADY KNOW WHERE YOU LIVE,AND TRUST ME F WAD THEY WILL SLAM YOU WITH CURSES FOR YOU HAVE DONE THE YOUNG PHARAOH WRONG!!!!!!!!!!! PEOPLE TAKE IT FROM THE WISE KEEP YUR CASH BY A TRAC PHONE YOU CAN TAKE ANYWHERES WITH YOU OR BUY A CELL PHONE THIS MAGIC JACK FUCKING SHIT I WILL SEE ABOUT TAKING ACTION IN S COURT,U MOTHER FRS HAVE TO GO PLUS I WILL HAVE YOU INVESTIGATED U SCAM FUCKS.EVERYONE THAT HAS MJ SHALL GET OUR MONEY BACK.MR INVENTOR IF YOUR GOING TO INVENT MAKE THE FUCKING THING WORK,PLUS I”M GOING TO HAVE THE INVESTIGATORS CHECK OUT ALL THE REVIEWS HOW MANY PEOPLE ARE COMPLAINING AND NO ONE THERE TO HELP ! MR.JAACK U SHALL HAVE ALL YOUR $$$$$$$$$$$$ STRIPPED AWAY FROM U! U CAN DIE FROM A SPIRITUAL HEART ATTACT .MY GODS WILL BE COMING YOUR WAY WAQTCH AND SEE!
I have used magic jack for a year and a half now, and has
worked very well.
We do make quite a few calls, long distance, to california,
and maryland, and have not problem…
the only thing, and I am not sure of this, there are, at
least in my desk top computer, only two openings to receive
connections, i have one for the magick wire(and as we know
this is the special UBS cable I think this is the name)
that connects the magic jack to the computer and the other end goes to the telephone.
Hope this help
Can you use Magic Jack with Dial up to get on internet. I do not have wireless or broad band.
I paid my bill in April and seems like you want to renew my bill so I can’t use the phone.
Magic jack worked well for a while. Now i can’t call anyone in my own area code. Can’t get hold of any service tech to help.
I had the same problem a few days ago. I got a live agent who walked me through some steps on my computer then I went to a site and ran an upgrade. Fixed my problem.
I have not been able to talk to a technician. My Magic Jack can’t make calls anymore to a Phone card (ORBITEL) that I use to call to Colombia. Before I could make the call to the phone number 954-332-9201, but now that number is always busy and I need to make international calls. My computers is a Mac . What should I do.
My phone number is 954-312-8680 ( magic jack #)
My work number is 954-659-8566
I would appreciate your help
Jorge
i need to renew. what will i do.
I have a majic jack and it want connect to the enternet. Everytime i insert it into my hard drive and it load up. it says connect to enternet error 404. The contact list loads up. but want connect. I’ve used it for 2 months, now it want connect. I tried calling the support number. but nothing. Can someone Help with some advice. Or try to get with a live agent instead of a recording???
i know why you canot call any one because your computer have virus yes fix your com and reset your modem and you be ok
I have never had any trouble with my magic jack from the first time I plug it in, been using it for two years now. I get my messages on e-mail.I have made phone calls every where in the US and no troubles………
I just got a replacement MJ after over two years of service. I had to keep restarting my old MJ to make or recieve calls. Now I can make calls and receive calls but my monitor will not go to sleep after 1 minute as scheduled. My monitor NEVER goes to sleeep with MJ installed. If I shut down MJ, my monitor goes to sleep as set. For over two years, my monitor went to sleep as scheduled, now I have to turn my monitor off manually to get it to shut down. Why is this ???
Hello- I need to speak with a technical person, since my call are only 5 minutes long when I make or receive a call. After 5 minutes I can not hear the person that I am speaking to.
SCREENSAVER QUIT WORKING AFTER MJ INSTALLED
WINDOWS 7 64BIT
THANKS.
Wow! That’s a new one!
I have all incoming calls dropped after 30 seconds and outgoing dropped after 2 min. Does anyone have any idea as to why this happens? I have been on live chat 4 times each lasting over 1 hour and got no solution
HELLO , IAM JOANN m.keith I HAVE HAD MAGICJACK OVER A YEAR and NOW that YOU HAVE UP GRADED IT I CANt CALL OUT OR RECIEVE ANY CALLS. IT BEEN about a WEEK WHEN YOU UP GRADED IT . I HAVE PAID YOU IN FULL FOR 5 YEARS . I LIVE IN NORTH ADAMS ma and My FRIENDS and family LIVE ONLY 30 mins away and can even receive a call , and I cant receive any locall CALLS. I should nt HAVE THIS PROBLEM. IT WAS WORKING find befor . MY # IS 413-629-3410.I WANT IT FIXED KNOW. IAM HAND CAPE . joann ALSO IT NOT MY FIRE WALL< I TRIED THAT NO LUCK. JOANN
I have had MJ for a year. I renewed prior to the expiration. It was fine. The $ is gone from account. Now, it does not work and says it is expired. They have no record of it being renewed. I have gotten the run around all day with their nonesense online support. They have my $ and I have no service. Can anyone help me?