Dear Jess Smith of Coalinga, CA

Jess, you just sent Ooine.com an email via our contact form as follows.

I was just notified by MajicJack that my subscription had expired, although I ordered the service for three years.  Please correct your error.  See below.
Order No.:  [REMOVED TO PROTECT THE MORONIC]
Reference ID:  [REMOVED TO PROTECT THE MORONIC]
Total magicJacks Ordered:  1

Order Shipping Information

Customer Name:  JESS SMITH
Address 1:  [REMOVED TO PROTECT THE MORONIC]
Address 2:
City, State, Zip:  COALINGA, CA  93210-0732
Country:  United States
Phone#:

Order Summary

Qty                     Item Description                     Price Ea     Total Price    Charge Date
—–   ——————————

——————–   ———-   ————-   ———–
1   magicJack / EasyPay 30 Day Money Back Guarantee          39.95           39.95     06/14/2009
1   Shipping & Handling                                       6.95            6.95     06/14/2009
1   Method of Payment – Debit card                             .00             .00     06/14/2009
————————–
ORDER TOTAL:       $46.90

We here at Ooine.com have absolutely NOTHING to do with Magic Jack customer support, so we can’t help you solve your problem other than pointing out something so plainly obvious that is wouldn’t boggle the mind of a 3-year old.

You claim to have “ordered the service for three years”, and you submit your receipt as proof.  However, the receipt clearly shows that you only paid for 1 year.  You got the service you paid for.  The end.  You did not “order the service for three years” and the receipt clearly shows that.

You are the one with the error and we wish we could be there when Magic Jack points this out to you.