How to fix Toshiba NB305 Battery Problem

My Toshiba NB 305-N310 netbook battery loses its charge after 1 week of non-use.  Here is how I fixed this problem.

Toshiba NB305-N310 NetBook

I’ve never had any previous portable computer exhibit this behavior.  I’ve got an old Dell laptop that can sit for 6 month or more and maintain a charge.  This little Toshiba netbook was losing charge completely after sitting unused for a week!  I was about to return it to Costco when I found my solution!

The NB 305 Toshiba net book comes with a feature called USB Sleep & Charge.  Apparently it allows you to charge devices from your netbook battery even while the computer is turned off.  That sounded like a stupid feature to me… and one that I would never use.  So I turned it off.

Immediately my net book started holding a charge!  It can sit for weeks now (the longest it has gone unused so far) and maintain that same battery charge as when it was turned off.  Somehow USB Sleep and Charge was draining the battery even though I wasn’t plugging anything in.

So disable USB Sleep & Charge and your NB305 battery should start working as expected.

13 comments to How to fix Toshiba NB305 Battery Problem

  • Lynne E.

    Thank you so much for that information! My Toshiba NB305 has been losing its charge when not in use, and I did in fact have “Sleep and Charge” enabled. The default setting is disabled, so apparently I enabled it, thinking that it was probably a good idea.

  • ED

    I HAVE PROBLEM WITH MY NB305, THE SPEAKER IS WORKING TO 100% AND I CAN’T HEAR. IT’S WORKING AS 5% O 10%, NO MORE THAN THAT, I HAVE TO BE TO 5 INCHES TO HEAR THE MUSIC O SOME. I CHECK ALL THE SOUNDS OPTIONS TO 100 % BUT NOTHING. I NEED SOME HELP ABOUT IT. I JUST HAVE MY NB305 FOR A WEEK.

    • The speaker on the NB305 is extremely weak. Whenever I do anything on the netbook that really requires sound… like watching a movie or using Skype… I plug in external speakers.

  • x

    earbuds. Thanks for the info on sleep and charge.

  • david

    Great discovery. I was just about to return this laptop.

  • Mike

    Thanks for posting! You rock! I enabled USB S&C because it sounded handy. The dumbass technician I talked to last night told me it was normal because of the capacitors in the machine draining power.

  • Laura Williams

    I’m having trouble with my NB305. After about 1-2 hours the computer becomes hot and shuts down completely. What is wrong & how can I fix it…?

    • Steve

      Laura,

      The computer motherboard may be doing a safety shutdown due to overheating. This is normally caused by three things:

      1) Your computer isn’t getting enough ventilation… ie, using it in bed while sitting on blankets or something.
      2) Your fan is no longer working. This is a relatively inexpensive fix. New fan.
      3) Your battery is defective and overheating. Can be dangerous. Unfortunately this is the most expensive fix. New battery.

      Good luck!

  • Chris

    I unfortunately got an NB305 for Christmas to use when I travel. The first trip was okay, but I did have the issues of not holding a charge other mention. Second time all I got was a blue screen. Toshiba was less than helpful in trying to get it fixed (they say it is a hardware problem) unless I wanted to fork over another $25 to ship the broken computer back to them. I have never had another computer supplier not stand behind their computer before–Dell, Acer, Gateway, HP, Apple and HP always paid to fix any computer under warranty. I advise buyers to avoid Toshiba like the plague. Bad product, bad policies and the typical India support that will drive you nuts.

  • Erik

    Thanks for posting the info on “USB Sleep and Drain”. I forgot I turned that on. I found your site when I was looking for a replacement battery.

    I’ve had my NB305 for a year and love it. I just bought my wife an NB505 and she really loves it.

    Erik

  • Tina

    I am so happy to read this. This is the kind of manual that needs to be given and not RBB.Thanks for the informative article, it was a good read and I hope its ok that I share this with my blog

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